The
documentation of installed computer systems/system
configurations is often overlooked. Rapidly changing
technology and the need to install it quickly sometimes
makes creating or updating documentation a low priority!
A
clear and concise operations manual can reduce
maintenance costs by:
q
reducing
the amount of time it takes for the diagnosis and repair
of system issues;
q providing
management with the clarity/knowledge to make informed
decisions when deciding on upgrades or additional IT
expenditure.
